Privacy Policy

Last Updated: June 2026

At Vloerplan (“we”, “our”, or “us”), we are committed to protecting your privacy and ensuring that your personal information is collected and processed responsibly and in accordance with the Protection of Personal Information Act, 2013 (“POPIA”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website.

Information We Collect

We may collect and process the following information:

  • Personal information you voluntarily provide, such as your name, email address, and contact details when completing forms or subscribing to newsletters.
  • Information relating to your use of our website, including pages visited, time spent on the website, and browser information.
  • Information collected through cookies and similar technologies.

How We Use Your Information

We may use your personal information to:

  • Respond to enquiries submitted through our website.
  • Provide newsletters, updates, and marketing communications where you have consented to receive them.
  • Improve our website, content, and user experience.
  • Monitor website performance and analytics.
  • Comply with legal and regulatory obligations.

Cookies

Our website may use cookies to enhance your browsing experience and gather website usage information. Cookies help us understand how visitors interact with our website and allow us to improve functionality and content. You may choose to disable cookies through your browser settings; however, some features of the website may not function correctly.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist us in operating our website or delivering services, provided they maintain appropriate confidentiality and security measures. We may also disclose information where required by law or where necessary to protect our rights and interests.

Data Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to third-party websites. Vloerplan is not responsible for the privacy practices, content, or security of external websites. We encourage you to review the privacy policies of any third-party websites you visit.

Your Rights

In accordance with POPIA, you have the right to:

  • Request access to your personal information.
  • Request correction or updating of your information.
  • Request deletion of your personal information where legally permissible.
  • Object to the processing of your personal information in certain circumstances.
  • Withdraw consent where processing is based on consent.

Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws and regulations.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page and will become effective upon publication.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is processed, please contact us:

Vloerplan
Email: nicolene@vloerplan.co.za
Website: www.vloerplan.co.za

By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.